Shipping

WHERE DO WE SHIP?

We ship world wide!

AUSTRALIA

We offer a standard flat rate shipping cost on all orders (except large items):

Standard Shipping

 
$6.50

Parcel Shipping


$8.95

 Express Shipping

$11.95

INTERNATIONAL SHIPPING:

New Zealand

 Tracked International NZ

$20.00


United States of America

International Tracked S (1-2) Dolls

 
$25.00

International Tracked M (3-4) Dolls


$35.00

International Tracked L (5+) Dolls

$42.00

International Tracked Stroller

$55.00


Rest of the World

International Tracked S (1-2) Dolls

 
$25.00

International Tracked M (3-4) Dolls

$35.00

International Tracked L (5+) Dolls

$42.00

International Tracked Stroller

$55.00


COMBINED SHIPPING

We do not offer refunds for combined shipping. Customers who choose to place multiple orders will incur the shipping costs of each order. 

PROCESSING TIMES

Orders are processed as quickly as possible, usually within 1-2 business days of the order being placed. Standard shipping in Australia with Australia Post generally takes 3-5 business days however this can be greater during busy times. We recommend checking on your provided tracking number prior to contacting us regarding arrival times. 

** COVID-19 DELAYS - Please keep in mind Australia Post is experiencing longer than usual delivery times. **

HOW WILL I KNOW MY ORDER HAS BEEN SENT?

You will receive a shipping notification as soon as your item has been packed for delivery. 

LIABILITY FOR LOST OR DAMAGED GOODS

We accept no liability for items lost or damaged whilst in transit. This applies from when Australia Post or a Courier has collected the item from us. 

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